Phoenix Coach – Total Competitiveness System

Vision

Vision

  • Leadership in Parts Manufacturing, Luxury Seated Coach, and Entertainer Coach markets through total competitiveness
  • Superior customer satisfaction, better than the competition in terms of total system quality, cost and return on investment.

Mission

Mission

To be an experience focused company, providing the customers the most well-designed, innovative and highest-quality products and services before during and after the sale – at a level of profitability sufficient to encourage risk-taking and the ability to reward team members and shareholders

Leadership

Leadership

  • Ownership of our values, vision, mission, and imperatives
  • Team players who place business success above functional success
  • Goal-oriented passion to act and be involved
  • Developing and coaching team members
  • Critical thinking necessary to achieve a sustainable competitive advantage

Enabling Strategies

Enabling Strategies

  • Manage by process
  • Continuous Improvement
  • Market segmentation
  • High-performance teamwork
  • Leadership development
  • Cooperative design improvements

Imperatives and Responsibilities

Imperatives and Responsibilities

  • Customer satisfaction
  • Customer loyalty
  • Industry Innovation
  • Market share growth
  • Newmarket development
  • Profitability

Customer Focused Processes

Customer Focused Processes

  • Product development
  • Order acquisition
  • Order fulfillment
  • Service and Support

 

A strong foundation is required in all businesses. At Phoenix Coach, we have defined our foundation in our Total competitiveness system. This foundation is what distinguishes us from our competition and outlines our core values. We believe in strong leadership. Leadership with defined values of:

Loyalty,

Duty,

Respect,

Selfless Service,

Honor,

Integrity, and

Personal Courage

Discover us on Social media.

Join us on Facebook
Check Out Our Videos On YouTube
Follow us on Instagram
+ us on Google Plus
Retweet our latest tweet
[/vc_column_text]